Shipping policy

Shipping Policy

Shipping Areas

We currently ship orders within Australia only.


Shipping Methods

All orders are shipped via Australia Post, using one of the following services:

  • Standard Post

  • Express Post

The shipping option can be selected at checkout.


Order Processing Time

Orders are prepared and dispatched within 24–48 business hours.

Orders placed on weekends or public holidays are processed on the next business day.


Delivery Timeframes (Indicative)

Delivery times vary depending on the Australia Post service selected and the delivery location:

  • Standard Post: delivery times vary by destination

  • Express Post: faster delivery, often the next business day within eligible areas

Delivery timeframes are provided as a guide only and may be affected by factors outside our control.


Order Tracking

Once your order has been dispatched, you will receive a confirmation email with an Australia Post tracking number.


Important Information

  • We do not ship on weekends.

  • MindRise is not responsible for delays caused by Australia Post or circumstances beyond our control.

  • Please ensure your delivery details are correct at the time of purchase.